Free two-year membership in ProtectMyID® from Experian®.
You must have received a letter with an activation code and be 18 years or older to enroll. The enrollment process requires personal information and each affected individual receiving a letter should complete their own enrollment. If you have children under 18 who were affected by this event, a separate letter will be sent to the parent or guardian with information on how to enroll in Family Secure®.Enroll
Free two-year membership in Family Secure® from Experian®.
Each child affected by this event will receive a letter in care of their parent or guardian allowing them to enroll in Family Secure, which provides monitoring for minors. These letters will include a distinct activation code. Only one adult in the household need enroll. You will be asked to provide information about yourself and affected children. For the highest level of coverage, adults who receive a letter should also enroll in ProtectMyID.Enroll
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Call Experian directly on 888-451-6562 (outside the U.S., 479-573-6562). When enrolling over the phone, you will be asked for the engagement and personalized codes you received in your letter from CareFirst. If you already have an active Experian account you may need to use an alternate email address to enroll in a new account online or call Experian using the number above for help managing multiple accounts.
Individuals over 18 who receive a notification letter from CareFirst are eligible to enroll in ProtectMyID coverage. Each individual receiving a letter must enroll themselves as the enrollment process requires personal information. If you have dependents under 18 who were affected by this event, you will receive a separate letter on their behalf with directions on how to enroll in additional coverage through the Family Secure service to help protect their identities.
Parent or Legal Guardian receives the following benefits:
PO Box 740256
Atlanta, GA 30374
PO Box 9554
Allen, TX 75013
PO Box 2000
Chester, PA 19022
Notify your financial institution immediately of any unauthorized transactions made or new accounts opened in your name.
If you believe you are the victim of identity theft or have reason to believe your personal information has been misused, you should immediately contact the Federal Trade Commission and/or the Office of the Attorney General in your home state. Contact information for the Federal Trade Commission is as follows:
Federal Trade Commission
600 Pennsylvania Avenue,
NW Washington,DC 20580
You can obtain information from these sources about steps an individual can take to avoid identity theft as well as information about fraud alerts and security freezes. You should also contact your local law enforcement authorities and file a police report. Obtain a copy of the police report in case you are asked to provide copies to creditors to correct your records.
Monitor your Explanation of Benefits
Review your Explanation of Benefits (EOB) from CareFirst. If you see services listed on your EOB that you have not received, please contact us immediately.